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Frequently Asked Questions


Blue Cross Blue Shield of Michigan and Blue Care Network are committed to you. That’s why they are offering all eligible* members and their dependents identity protection services through AllClear ID. These services are available to you as long as you remain eligible and you won’t be charged.

AllClear Secure identity repair

You and your dependents have AllClear Secure identity repair available to you. This service comes with Blue Cross or BCN medical coverage. If you become a victim of identity theft, call AllClear ID at 1-855-904-5742 and a dedicated investigator will help you recover financial losses, restore your credit and return your identity to its prefraud state.

AllClear Pro credit monitoring

If you also want to add more protection, simply enroll in AllClear Pro credit monitoring. This service offers additional layers of protection, including credit monitoring, a $1M identity theft insurance policy, and ChildScan services for minors. To enroll in AllClear Pro, visit bcbsm.allclearid.com, scroll down to How to Request Additional Protection and follow the instructions.